AdvaComm Partners with Spirent to Deliver Mobile Customer Experience Measurement Solutions in the Middle East
Dubai – October 21, 2015 – AdvaComm Associates FZE is pleased to announce that it has entered into a partnership agreement with Spirent Communications to bring true mobile customer experience measurement solutions to the Middle East. The ability to compare the performance of a range of smartphones for voice and data services across the competing mobile networks was a key attribute in AdvaComm selecting Spirent.
Under the agreement, AdvaComm will work with Spirent to promote Spirent’s suite of solutions for evaluating the user experience of voice, video and data services including Nomad (voice service experience); Datum (data service experience); Chromatic (video calling and streaming video service experience) and Quantum (battery life). AdvaComm will also support the promotion of key products such as Spirent TestCenter Live that enable service assurance of wide area Wi-Fi networks which are becoming prevalent across the Middle East. AdvaComm will combine these leading edge tools with their own in-house expertise that includes both network and device testing capabilities.
Commenting on the cooperation, Dr Jamal Khalab, founder and managing director of AdvaComm noted, “Spirent has solutions with a proven track record in leading telecoms markets such as the UK, US and Europe. We instantly saw the potential of these products as part of our service offering and the value they could deliver to our client base in the Middle East. We are delighted to work closely with Spirent to bring measurement of true customer experience tested from any device on any network and at any time. We are particularly excited to be working with Spirent on benchmarking the voice and data performance of leading smartphone devices in the UAE and we look forward to a successful delivery of our projects”.
David Hill, vice president of EMEA for Spirent Communication commented, “Partnering with AdvaComm enables us to expand our presence in the Middle East while helping mobile operators in the region to build a loyal subscriber base. Our unique test methodology for evaluating the user experience of new mobile devices and services lets mobile operators understand the user experience and get answers to business-critical questions.”
The Message Machine