공급업체 관리 포털

공급업체가 프로필을 작성하고 당사와의 비즈니스를 효과적으로 관리하는 데 필요한 리소스와 도구에 액세스할 수 있도록 설계된 Spirent의 공급업체 포털에 오신 것을 환영합니다.

이제 스파이런트의 주문 및 공급업체 관리는 Zycus 공급업체 네트워크(ZSN)를 통해 이루어집니다.

ZSN은 소싱-투-페이 및 조달-투-페이 기능의 업계 리더인 Zycus의 클라우드 기반 조달 플랫폼입니다. ZSN은 상품 및 서비스에 대한 조달 프로세스를 자동화하여 전 세계의 다양한 공급업체와 더 효과적으로 연결할 수 있도록 지원합니다.

ZSN에 등록하도록 초대받은 공급업체는 이 플랫폼을 사용하여 회사 프로필을 업데이트하고, 결제 일정을 추적하며, 소싱 이벤트, 계약 협상, 성과 관리 활동에 참여하도록 요청받을 수 있습니다. 주문 및 프로세스 워크플로는 2023년 2분기에 제공될 예정입니다.

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GENERAL

What has happened?
On October 15, 2025, Spirent became a wholly owned subsidiary of Keysight Technologies and the divestment of select Spirent product lines to VIAVI Solutions completed on October 16, 2025. This latter event is referred to as the “divestment close” throughout this FAQ.

Has Spirent’s legal entity name or tax ID changed?
No. Spirent will continue to operate as a separate legal entity under Keysight. There will be no changes to our legal name, tax ID, or banking information at this time. If changes occur, suppliers will be notified directly.

Should we update our systems to reflect Keysight as our new customer?
No. Please continue listing Spirent as the contracting party and maintain existing billing details. Do not update your systems unless instructed by your Spirent Buyer/contact.

We work with both Spirent and Keysight. Will the relationships be combined for supplier management?
No. Please continue managing your relationships with Spirent and Keysight separately. Supplier systems and processes are not being integrated at this time.

Will my Spirent contracts be updated?
No. All existing contracts will remain valid. If changes are required, Spirent will work with you directly

What products are being divested to VIAVI?
High-Speed Ethernet, Channel Emulation, and Network Security product lines are divesting to VIAVI, and specifically the following products: AION, Avalanche, Calnex, CyberFlood, TestCenter, TTsuite, Vertex, and V2X.

What happens if we support one or more of these product lines/products?
If you have an open PO with Spirent and provide support for these products, please see the guidance in the ‘Open POs Transfer to VIAVI’ email that will be sent to you from Spirent, and duplicated in the Purchase Orders section of this FAQ.

ADDRESSES

Have there been any changes to Spirent bill-to and ship-to addresses?
Bill-to email addresses remain unchanged. Refer to your PO for contact information.

Most ship-to Spirent addresses remain the same. However, a few locations have changed, as noted below. IMPORTANT: For postal mail invoices in North America, send to the new bill-to address below.

SHIP-TO ADDRESS

Legal Entity
Spirent Communications (India) Pvt Ltd.

Old Spirent Address
2nd Floor, Umiya Business Bay, Tower-1 Cessna Business Park, Bangalore - 560 037

New Spirent Address
Qube Software Park, 7th Floor, 133/2 Outer Ring Road, Bhoganahalli, Bangalore, Karnataka, 560103

Legal Entity
Spirent Communications Technology (Beijing) Ltd.

Old Spirent Address
13th Floor, Shining Tower, No. 35, Xueyuan Road, Haidian DistrictBeijing,100191

New Spirent Address
Room 3-12 to 3-13, 3rd Floor,
R&D Center (Phase I), No. 3 Wangjing Bei Lu, Chaoyang District, Beijing, 100102

Legal Entity
Spirent Communications Inc.

Old Spirent Address
27349 Agoura Road, Calabasas, CA 91301

New Spirent Address
Bell Works, 101 Crawfords Corner Road, Suite 4-216, Holmdel, NJ 07733

Legal Entity
Spirent Communications Inc.

Old Spirent Address
737 Bishop Street, Suite 1900, Honolulu, HI 96813

New Spirent Address
Bell Works, 101 Crawfords Corner Road, Suite 4-216, Holmdel, NJ 07733

BILL-TO ADDRESS

Legal Entity
Spirent Communications Inc

Old Spirent Address
27349 Agoura Road, Calabasas, CA 91301

New Spirent Address
26601 Agoura Road, Calabasas CA 91302-1002

For Spirent Orders:

• Do not ship or send mail to the old Spirent addresses. Shipments or invoices sent to these locations cannot be processed and will be returned.

• Update your records to reflect the new Spirent addresses.

For Orders Identified as VIAVI:

• Do not ship to or bill to VIAIV until you receive their official instructions.
  .
  

PURCHASE ORDERS

Our current PO includes an old Spirent address. What should we do?
Please update your system to reflect the ship-to and bill-to address (as required) as above and in the email sent to you. If you require a revised PO from Spirent, contact your Spirent Buyer.


INVOICES

We have a pending invoice for an order that is transferring to VIAVI. What should we do?
Be on the lookout for an invite to a webinar week of October 27 from VIAVI, during which you’ll be provided with guidance on what to do. If you have questions, contact VIAVI at gsp_managers@viavisolutions.com.

Should we continue to use the same Spirent bill-to addresses for invoices?

• Bill-to email addresses: Remain unchanged. Refer to your PO for contact information.

• For postal mail invoices in North America, send to the new bill-to address above.
  

Will there be any delay in processing Spirent invoice payments?
You may experience minor delays in the processing of your Spirent invoice payments. Please be assured that Spirent is committed to resolving issues quickly and minimizing any disruption. If you have questions, contact your Spirent Buyer or email Purchasing4com@spirent.com.

CONTACTS/SUPPORT

How will we know if our Spirent Buyer/contact is changing?
You will receive an email informing you of this and providing you with details of your new contact.

Our Spirent Buyer/contact has moved to VIAVI. Who is our new Spirent contact?
You will receive an email informing you of this and providing you with details of your new contact.

Our supplier-related questions have not been addressed in previous communications or above. Who should we contact?
Contact your Spirent Buyer or email Purchasing4com@spirent.com.

Spirent는 지속 가능한 미래에 대한 비전을 공유하고 2035년까지 탄소 순배출량 제로 목표를 달성하기 위해 실천할 준비가 되어 있는 공급업체와 협력하기 위해 최선을 다하고 있습니다.

중점 사항: 

• 제품 및 서비스 운송으로 인한 탄소 배출량을 줄입니다

• 재활용, 재사용 또는 생분해할 수 있는 100% 지속 가능한 포장을 달성합니다

• 순환 경제 원칙을 제품 설계에 통합합니다(즉, 수리, 재사용, 재활용 가능성을 고려한 설계)

• 가능한 경우 제품의 재료 집약도와 에너지 수요를 줄입니다

• 폐기물, 특히 전기 및 전자 폐기물의 발생을 최소화합니다  

• 모든 Spirent 제품을 책임감 있게 조달하고 분쟁이 없도록 합니다

• 공급업체의 다양성을 높이고 차별적이거나 공격적인 행동에는 무관용 입장을 고수합니다

Spirent는 다양성 친화적인 기업과 상호 이익이 되는 관계를 발전시키기 위해 최선을 다하고 있습니다. 당사의 목표는 방대한 공급업체 풀을 육성하여 Spirent, 고객, 그리고 우리가 살고 일하는 지역사회에 도움이 되는 풍부한 새로운 아이디어, 관점, 경험을 제공하는 것입니다. Spirent는 공급업체가 작업 공간, 공급망에서 다양성과 포용성을 촉진하고 지역사회에서 사회적 가치를 창출하기 위해 마련한 이니셔티브를 프로필 페이지에 공유할 것을 권장합니다. 구매자에게 연락하여 활동과 아이디어를 검토할 수도 있습니다.

Q: Where can suppliers find information on Spirent sustainability goals?  
A: We publish a comprehensive sustainability report each year which is available here. Our sustainability policies, including our Supplier Code of Conduct, are available here.

Every year, we undergo independent verification and assurance of our compliance and progress against several internationally recognized sustainability schemes, as listed below.  

• Carbon Disclosure Project

  • Climate Action (A-)

  • Supply Chain (B-)

• FTSE 4 Good Member

• Eco Vadis (Silver Rating)

• Task Force on Climate-related Financial Disclosures (TCFD)

• Sustainability Accounting Standards Board (SASB)

• Global Reporting Initiative (GRI)

• United Kingdom Accreditation Service (UKAS)/ International Accreditation Service (IAS) accredited ISO 9001, 14001, 17025, 27001, 45001 Management Systems

Q: Are suppliers required to provide information on their sustainability performance?
A: Suppliers should expect to be evaluated against specific sustainability criteria during the screening, onboarding, and supplier auditing process. Suppliers should be prepared to provide data on their Scope 1, 2, and 3 greenhouse gas emissions annually on request.  

All eligible suppliers will be invited, via email, to register on ZSN. The email will guide suppliers on how to complete the registration process. If further assistance is required, please email: Spirent-SupplierSupport@zycus.com

Q: As a Spirent supplier, how do I access help within ZSN?
A: Once logged in to ZSN, select the help feature in the upper right-hand corner of the screen. From here you can access Spirent specific help manuals for the tool and Zycus instructional videos. You can also reach out to your buyer for assistance or contact tech-support@zycus.com

Q: My company would like to be considered as a new supplier. What is the process for me to register for ZSN?
A: At this time, companies must be invited to register for ZSN by Spirent to register. We feel it important to provide opportunities to our proven incumbent suppliers before reaching out to new suppliers.

Q: Can anyone from a current supplier register and log-in to ZSN, or is it only those individuals who receive the registration link?
A: Only those who have been emailed a registration link can register and log-in to ZSN. Creating additional supplier registrations for the same supplier will create duplicate supplier company records, which will cause confusion.

Q: I am already registered as a supplier in ZSN for another client. Do I need to respond to the ZSN supplier registration email for Spirent?
A: If your email address is already registered with ZSN for another client, please use the Zycus registration invitation email you receive, log in with your existing credentials, and link to Spirent.

Q: Can I forward the ZSN supplier registration email for Spirent to someone else in my company to enable them to register?
A: Yes, you can forward the supplier registration link email to someone else in your company to register themselves on the system. When they register, a One-Time Password will be sent to the original email address and this will also need to be forwarded to the same user which will allow them to complete the supplier registration process.

Q: Can I forward the ZSN supplier registration email for Spirent to someone else in my company so that they can complete the banking and tax information on ZSN?
A: No, the link you receive is tied to that person’s contact information. Other members of your organization can be assigned as contacts and given roles within ZSN to perform specific duties and functions. You can register and add these contacts yourself or contact your buyer at Spirent to send the registration link to another contact within your organization.

Q: Can we register additional contacts in ZSN for our company?
A: Once initial registration is complete, this user can add new contacts directly from their ZSN account. After Spirent approves the new contacts, an email will be sent from Zycus with a registration link to the new users to complete the registration process.

Q: Which contacts within our company should be added on ZSN?
A: All contacts at a supplier who interact with Spirent should register on ZSN. The goal is to leverage ZSN across your company to keep information up-to-date and securely maintained. This will enable Spirent to utilize the full suite of tools available in Zycus at all supplier touchpoints.

Q: Who can add new users for my company into ZSN?
A: All registered users in ZSN for your company can review, add, and delete company contacts in Zycus.

Q: How do I know what information is required in editable fields in our ZSN account?
A: Editable fields within ZSN have embedded help text, that explains the information needed.

Q: How do I edit incorrect information in our ZSN account?
A: Go to Help>General Overview Profile>Supplier Profile Edits for help on making edits to your ZSN profile.

Q: We haven't done business with Spirent in several years. Do we still need to register?
A: Yes, please register to maintain current company information, contacts and to be considered for future sourcing events. Spirent is utilizing ZSN to maintain all supplier records moving forward.

Q: Our company does not allow third-party tools such as ZSN for invoicing. Do I still need to register as a user?
A: Yes, please register as Spirent is utilizing ZSN to maintain all supplier records moving forward. It is acceptable for you to continue submitting invoices via emails, although this may slow down the process.

Q: Is there a cost to suppliers for utilizing ZSN?
A: No, there is no cost to suppliers for utilizing ZSN.