Virtualized Testing: A powerful new asset in the customer experience assurance toolkit
A TM Forum Insights Research feature sponsored by Spirent
In the future, failures will be detected and investigated by virtual test agents and fixed BEFORE humans or machines experience them. This will drive improved customer satisfaction, lower customer care and engineering costs, and ultimately a competitive edge for those operators able to leverage this capability.
This article covers the impact of network function virtualization (NFV) has on the active testing market, the emerging use cases for virtualized active testing, and Spirent’s offerings in this area.